Privacy Policy

Last updated November 7, 2026

BracketScene is operated by BracketScene LLC, a Georgia limited liability company.

What we collect

Here is what BracketScene collects today:

• Account data: your email address, your first and last name, and a password stored only as a salted hash, never in plain text.
• Your message choices: which kinds of message you want by text, email and push, and whether your own divisions show first on event pages. We use them only to decide what to send you and how to order event pages.
• Organization data a director enters: the organization's name, its time zone, city and state, and a public contact email, plus its members, their roles, and any pending invites.
• An organization's logo, cover photo and accent color, if an owner adds them. They show on the organization's public pages and when its links are shared.
• An audit log of director actions inside an organization, kept to show who changed what and when.
• Session and sign-in cookies that keep you signed in. We do not use advertising or analytics cookies, and no third-party tracker runs on this site.
• The IP address of requests to this site, used to slow down abuse and protect accounts.
• Error logs, which may include the page you were on and what went wrong, kept to fix bugs.
• Player details on your account: your phone number and your sex, and your city and DUPR id if you give them. Registration asks for your phone and sex, and asks for a DUPR id only in divisions with a rating cap. Once your sex is set, only BracketScene can change it, because it decides which divisions you can enter.
• Your date of birth, if you register for a division with an age range, such as 50 and older. We ask for it once and use it to check that you fit the division. Once it is set, only BracketScene can change it, because it decides which divisions you can enter.
• Your DUPR ratings, doubles and singles, as you type them, with the date you entered each.
• Your age confirmation: the time you confirmed you are 17 or older.
• Your registrations: the event and division, your partner, your team's status (registered, waitlisted, held for the director, looking for a partner, or withdrawn), your place on the waitlist, any discount code you used, and the rating you entered for that event, kept as it was on the day.
• Answers to an organizer's questions: when an event asks you questions at registration, such as a shirt size or a meal choice, we keep your answers, and any fee an answer added to what you paid.
• Payments: when you pay for an event, we keep the amounts (the entry, any discount, the service fee and anything refunded), whether the payment went through, was refunded or was disputed, when each of those happened, and the reference numbers Stripe gives the payment, any refund and the organizer's Stripe account. Your card number never reaches BracketScene: you type it on Stripe's own checkout page, and Stripe keeps it. If you owe a payment, we keep the private pay link we send you. If a director records that you paid them another way, we keep that record, who made it and why.
• Waiver acceptances: the exact waiver text you accepted, the time, and whose account accepted it. For a player a parent or guardian manages, the guardian's account is recorded as the one who accepted.
• Rating checks: when a rating in a capped division is checked on DUPR, we keep the rating found, the proof of the check (the text the DUPR profile showed, or a reference to a screenshot of it), who checked it and when.
• Partner invites and requests: the email address a captain enters to invite a partner, and the requests players send to partner with each other.
• Players added by a director: a director may add a player who has no account, with their name, sex and DUPR details, and an email address if the director has one so the player can claim the place. That record belongs to the organization that added it.
• Pre-registration lists: a director may enter the names and email addresses of people they invite to register early for an event, including people who have no account. We use the list only to let those people register early. That list belongs to the organization that entered it.
• Your results and stats: for each finished match in a public event, we keep the event, your division, your partner, the score and whether you won. Your public profile shows your totals and recent results, and an organizer's leaderboard can show your name and wins from that organizer's events. Practice matches and events that are not listed publicly are left out. You can hide your profile in your account settings, and an organizer can hide its leaderboard. Hiding your profile removes you from both.
• Players you follow: if you follow another player, we keep that link so you can see them in your list. The list is private to you. The player you follow does not see that you follow them, and no one sees how many people follow a player. You can stop following at any time, and the link is deleted.
• Event reviews: after an event, we may ask for a rating and a short comment. The organizer reads the ratings and comments about its events, but never sees who wrote them. We keep a review for as long as the event stays on BracketScene, and delete it if you delete your account.
• Feedback from directors: when a director tells us how an event went on BracketScene, we keep what they wrote and the event it was about. Only BracketScene reads it. We use it to fix and improve the product.
• Referral records: if an organizer joins BracketScene through another member's invite link, we keep which link they used and when they joined. The member who shared the link can see that the link was used. We keep no other information about the person who followed it. There is no reward for sharing a link.
• A record of the emails we send: which kind of email went to which account, and whether it was sent. The record keeps neither the address nor the message.
• If you sign up for texts, your mobile number and a record of your consent (see Text messages below).

Signing in with Google or Facebook

If you choose to sign in with Google or Facebook, that provider shares your name, your email address, and an account id with us, so we can create or match your BracketScene account. We do not ask for or receive your contacts, friends, posts or photos from either provider.

Who sees your registration

Anyone with an event's link can see each division's "who's in" list: player names, each team's status, and the team's combined rating with whether it has been verified. The list never shows an email address, a phone number, a DUPR id or anyone's sex.

Signed-in players who are registered in a division can see who in that division is looking for a partner, with their name, rating and city. They never see an email address or phone number.

The organization running the event, through its owners and directors, sees your registration in full, including your email address, phone, sex, DUPR id, rating and when you accepted the waiver. Its owners and directors can download that list as a spreadsheet to run the event. It also sees your answers to its registration questions. In a division with an age range, it sees your age, but never your date of birth.

The organization running the event sees whether you paid, what you paid and anything refunded to you, in BracketScene and in its own Stripe Dashboard. Its Stripe Dashboard also shows what Stripe collected at checkout, such as the email address and the name on the card. Its owners can see when a payment is disputed.

BracketScene sees the DUPR id and rating you entered when a rating is checked.

Once BracketScene reports results to DUPR, the results of your matches go to DUPR with your name and DUPR id. DUPR handles them under its own terms and privacy policy.

Your public profile shows your totals and recent results, and an organizer's leaderboard can show your name and wins from that organizer's events.

The member who shared the link can see that the link was used.

Text messages

If you sign up for texts on the text messages page, when you register for an event, or on your account page, we collect your mobile number and a record of your consent: the time, the IP address and browser user agent you signed up from, and the exact consent text you agreed to.

We use your number only to send the texts described on that page, about events and leagues you register for, and never for marketing. We never sell or rent your number or share it for anyone's marketing. Mobile opt-in data and consent are never shared with third parties or affiliates for marketing purposes. We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.

Texts will be delivered through a messaging provider acting on our behalf, which receives your number and each message only to deliver it. We keep the consent record as proof you asked for texts, including after you opt out. Reply STOP to any text to stop them.

Who processes your data

Cloudflare hosts this site and its database. Resend sends the emails BracketScene sends you. A messaging provider acting on our behalf will deliver texts once they start. Google and Meta are involved only when you choose to sign in with Google or Facebook. The organization running an event you register for receives the details described in "Who sees your registration", and so will DUPR once results reporting is live.

Stripe processes card payments for the organizer whose event you pay for. When you pay, Stripe collects your card and billing details on its own checkout page and handles them under the Stripe Privacy Policy. BracketScene receives the amount, the outcome and Stripe's reference numbers, never your card number.

We do not sell your data

BracketScene does not sell your personal data, and does not use it to show you ads.

How long we keep your data, and how to delete it

We keep your account data while your account is active. You can ask us by email to delete your account and its data, and we handle each request by hand for now. The page on how to delete your data has the steps and says what stays.

Registrations, pre-registration lists, waiver acceptances and rating checks are the record of an event, so we keep them while the organization that ran the event is on BracketScene. If you ask us to delete your account, we remove your name and contact details from those records, and they stay tied only to an internal account number, the same way the audit log works.

Payment and refund records are part of an event's record and of the organizer's accounts, so we keep them while the organization that ran the event is on BracketScene, as we keep registrations. If you ask us to delete your account, we remove your name and contact details from them, and they stay tied only to an internal account number.

We keep a review for as long as the event stays on BracketScene, and delete it if you delete your account.

Children

BracketScene is not directed at children under 13, and we do not knowingly collect personal data from anyone under 13.

Changes to this policy

Whenever this page changes, the date at the top changes with it.

Contact

Questions about this policy or your data go to support@bracketscene.com.